Effective Date: [01/05/2025]

Last Updated: [01/05/2025]

Introduction

Welcome to Exotic Arabella. We are committed to safeguarding and respecting your privacy. This Privacy Policy outlines our practices for collecting, utilising, disclosing, and protecting your information when you access our website, mobile application, and services.

Should you have any inquiries regarding this policy, please contact us via email at info@exoticarabella.com.

Information Collection

We collect the following types of information when you interact with our website, mobile app, and services:

2.1 Personal Information

– Name

– Email address

– Phone number

– Delivery address

– Payment information (if applicable)

– Account login details (if you register an account)

2.2 Automatically Collected Information

– Device information (IP address, browser type, operating system)

– Usage data (pages visited, time spent on the app/website)

– Cookies and tracking technologies (see Section 6)

2.3 Order Information

– Details of products ordered

– Transaction history

3. Utilisation of Your Information

We utilise your data for the following purposes:

– Processing and managing orders

– Communicating with you regarding orders, deliveries, and support

– Enhancing our app, website, and services

– Adhering to legal obligations

– Sending promotional offers (if you have consented)

4. Sharing of Your Information

We do not engage in the sale or rental of your personal data. However, we may share it with the following entities:

– Service providers (e.g., payment processors, delivery couriers)

– Legal authorities (if mandated by law)

– Marketing partners (only with your explicit consent)

5. Data Security

We implement stringent security protocols to safeguard your data, including encryption and secure servers. However, it is important to note that no online service can guarantee absolute security. We strongly advise you to protect your login credentials.

6. Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your user experience on our website and mobile application. You have the option to manage your cookie preferences through your browser or app settings.

7. Your Rights

As a valued user, you are entitled to the following rights:

– Access, rectify, or delete your personal data.

– Opt out of marketing communications.

– Request data portability.

To exercise your rights, kindly contact us at info@exoticarabella.com.

8. Policy Updates

Occasionally, we may make updates to this policy. The most current version will always be accessible on our website and mobile application.

 

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